We have updated this note to provide further clarity to airlines and passengers during this period of unprecedented air travel disruption caused by the COVID-19 outbreak. Regulation EC261/2004 sets out passengers’ rights where flights are cancelled or there are long delays.
Commission for Aviation Regulation Guidance Note on Airline Flight Cancellations – Regulation EU 261/2004 which applies to all flights departing from EU airports or arriving into EU airports from non-EU countries on EU carriers.
Rathgar Travel Limited is unable to fulfil its obligations to its customers. The Commission operates a consumer protection scheme and, if you find you are out of pocket, you may be covered by this scheme.
We are issuing this note to provide clarity to airlines and passengers during this period of unprecedented air travel disruption caused by the Covid-19 outbreak. Regulation EC261/2004 sets out passengers’ rights where flights are cancelled or there are long delays.
Flybe has ceased operations UK regional airline Flybe entered administration overnight. All flights have been grounded and the UK business has ceased trading with immediate effect.
Advice to passengers in relation to COVID-19 and their travel arrangements.
The Commission is currently developing a strategic plan for the year 2020. We have published a draft of this plan and are keen to hear the view of all interested parties and invite submissions by 6 March 2020.
The Thessaloniki Forum of European Airport Charges Regulators has published two guidance reports to assist in the implementation of the Airport Charges Directive (2009/12/EC).
The Commission has agreed a contract extension with ACL for the provision of coordination services at Dublin Airport.
The Commission has published a quarterly update on the delivery of the Programme of Airport Campus Enhancement (PACE) projects at Dublin Airport.