NEWS

Commission for Aviation Regulation Notice regarding Pamela Brownlee t/a Flyaway Travel & Cruises for You ceasing to trade 24 April 2020

(24 Apr 2020)

Pamela Brownlee, trading as Flyaway Travel & Cruises for You is unable to fulfil its obligations to its customers. The Commission operates a consumer protection scheme and, if you find you are out of pocket, you may be covered by this scheme.

Regulation EC 261/2004 - Guidance Note on Flight Cancellations: Refunds and Vouchers

(23 Apr 2020)

In accordance with Regulation EC 261/2004, passengers have the right to choose a refund of the ticket price paid when their flight is cancelled. Airlines are entitled to offer vouchers to passengers. Passengers can choose to accept a voucher but are under no obligation to do so.

FAQ Issued for Customers Affected by the Provisional Liquidation of USIT Ireland Limited

(09 Apr 2020)

FAQ’s have been published on the USIT website. They set out the various options for different customers in relation to proceeding with your travel plans or pursuing refunds.

Draft Decision on Coordination Parameters for Winter 2020 at Dublin Airport

(09 Apr 2020)

The Commission has published its draft decision on the coordination parameters for the Winter 2020 scheduling season at Dublin Airport.

Recruitment of Data Protection/Corporate Services Officer - 17 Months Maternity Cover

(09 Apr 2020)

The Commission for Aviation Regulation currently seeks to fill the role of Data Protection/Corporate Services Officer (DP/CSO) as maternity leave cover for a period of 17 months.

Commission for Aviation Regulation Notice regarding USIT Ireland Limited ceasing to trade 27th March 2020

(27 Mar 2020)

USIT Ireland Limited is unable to fulfil its obligations to its customers. The Commission operates a consumer protection scheme and, if you find you are out of pocket, you may be covered by this scheme.

The Commission grants new Operating Licence to Sonas Aviation Limited

(26 Mar 2020)

The Commission has today, 26th March 2020, issued a new Operating Licence to Sonas Aviation Limited.

COVID-19 and Quality of Service Penalties at Dublin Airport

(26 Mar 2020)

The Commission for Aviation Regulation confirms that there will be no financial penalties associated with any quality of service breaches at Dublin Airport for March and April 2020.

Overview of Customer Rights to Cancel a Package Due to COVID-19

(26 Mar 2020)

The Department of Transport, Tourism and Sport and the Department of Business, Enterprise and Innovation have today issued guidance on the right of travellers to terminate package travel contracts due to the extraordinary circumstances resulting from COVID-19. This guidance is available here.

Q4 2019 Quality of Service Report of Dublin Airport

(25 Mar 2020)

The Commission has published the results of quality of service monitoring of Dublin Airport for Q4 2019.


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