Tuesday, 11 September 2018: The claims process for Premier Irish Golf Tours trading as Premier World Travel and Premier Irish Golf Tours has now closed. The Commission is actively processing all received claims to be completed in the coming weeks.
The Commission has published the results of quality of service monitoring of Dublin Airport for Q2 2018.
Arising from the current strike action affecting Ryanair flights, passenger rights are protected under European legislation and it is important that all passengers are aware of their entitlements. The Commission for Aviation Regulation expects that Ryanair will send all affected passengers information about their rights and entitlements.
The Commission has published the responses to the Issues Paper in relation to the 2019 Determination, together with notification from the Department of Transport, Tourism, and Sport of Government policy to which we should have regard.
Customers are required to make a claim within 60 days of the date from which the tour operator or travel agent failed or was unable to meet their contractual obligations to the customers. Customers are encouraged to make claims promptly with such proof of loss as is available to them at that time. If the Commission requires further proof of loss it will request that from customers.
The Commission for Aviation Regulation are currently seeking a suitable candidate for the role of Travel Trade Licensing Manager.
Friday, 20 July 2018: Sindaco Limited, trading as Fanfare, Irish Film Tours and Buzz Travel is unable to fulfil its obligations to its customers and the Commission for Aviation Regulation has withdrawn both its travel agent and tour operator licences.
The Commission has published a quarterly update on the timeline for delivery of Capital projects at Dublin Airport.
As a result of the proposed industrial action at Ryanair on 12th July 2018, some passengers will experience cancellations or delays. Passenger rights are protected under European legislation and it is important that all passengers are aware of their entitlements. The Commission for Aviation Regulation expects that Ryanair will send all affected passengers information about their rights and entitlements.