Travel Business Collapse Information and Claim Forms

The Commission operates a consumer protection scheme for customers of travel agents and tour operators established in Ireland. If you find you are out of pocket as a result of one of them going out of business, you may be covered by this scheme.

You may be covered by the scheme if you purchased a package and this package includes travel. You may also be covered if you bought travel (alone) commencing in Ireland.

There is also separate consumer protection to cover customers who buy travel packages sold elsewhere in Europe.

Unfortunately, no other customers are covered by the scheme. If you are one of these customers, we advise you to look at the charge back policy of your credit/debit card provider and/or any holiday insurance you may have in place.

We are currently dealing with claims in relation to the following businesses.

Privacy notice relating to information you provide with your claim can be found here .

The data below is updated weekly each Friday. Last updated 25th September 2020. 

 

King Travel Limited t/a SunSearch Holidays (Claim forms to be returned by 1st November 2020)

Click here for claim form. 

 

SM Tech Service Supply DAC t/a Planet Travel (Claim form deadline closed 14th July 2020)

We have received 43 claims. These have all been assessed. All claimants have been contacted. Where additional information/documentation is required from claimants, this will be requested. As this information is received, we will proceed to close these claims.
Claims Closed: 11
Claims Ongoing: 32

 

Pamela Brownlee t/a Flyaway Travel & Cruises for You (Claim form deadline closed 23rd June 2020)

We have received 99 claims. These have all been assessed. All claimants have been contacted. Where additional information/documentation is required from claimants, this has been requested. As this information is received, we will proceed to close these claims.
Claims Closed: 10
Claims Ongoing: 89

 

USIT Ireland Limited (Claim form deadline closed 26th May 2020)

We have received 2,937 claims. We have assessed 1307 of these. Where additional information/documentation is required for these from claimants, this has been requested. As this information is received, we will proceed to close these claims. All claims are processed in date received order.
Claims Closed: 819
Claims Ongoing: 488
We are currently processing claims received up to 22nd April. 

 

East West Travel Limited (Claim form deadline closed 15th May 2020)

We have received 136 claims. These have all been assessed. All claimants have been contacted. Where additional information/documentation is required from claimants, this has been requested. As this information is received, we will proceed to close these claims.
Claims Closed: 74
Claims Ongoing: 62

 

Rathgar Tra​vel Limited (Claim form deadline closed May 11th 2020)

We have received 88 claims. These have all been assessed. All claimants have been contacted. Where additional information/documentation is required from claimants, this has been requested. As this information is received, we will proceed to close these claims.
Claims Closed: 64
Claims Ongoing: 24

 

 

 

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  • Phone: +353-(0) 1-6611700, Email: info@aviationreg.ie