Travel Business Collapse Information and Claim Forms

The Commission operates a consumer protection scheme for customers of travel agents and tour operators established in Ireland. If you find you are out of pocket as a result of one of them going out of business, you may be covered by this scheme.

You may be covered by the scheme if you purchased a package and this package includes travel. You may also be covered if you bought travel (alone) commencing in Ireland.

There is also separate consumer protection to cover customers who buy travel packages sold elsewhere in Europe.

Unfortunately, no other customers are covered by the scheme. If you are one of these customers, we advise you to look at the charge back policy of your credit/debit card provider and/or any holiday insurance you may have in place.

We are currently dealing with claims in relation to the following businesses.

Privacy notice relating to information you provide with your claim can be found here .

The data below is updated weekly, each Friday. Last updated 10th January 2023.


Manasik Tours Limited T/A Orient Travel, Orient Travel Corporate & Eastern Escapes ceased trading on the 10th January 2023.

For customers who bought either travel or a travel package commencing in Ireland a claim form is available here. You must submit your claim form within 120 days of the collapse of the business. The Commission will assess these claims to determine the amount due to the claimant.


















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