Passenger Satisfaction

Below we publish the 2020-2024 results to date of Dublin Airport for 14 passenger satisfaction targets. A penalty of €0.01 per measure will apply if the results are below the relevant target.

We note that since March 2020 Dublin Airport has suspended all face-to-face passenger surveys due to the Covid-19 pandemic. 

Click the bottom right corner of the reports for full-screen view.


© 2023 Commission for Aviation Regulation
  • 3rd Floor 6 Earlsfort Terrace Dublin 2, D02 W773 
  • Phone: +353-(0) 1-6611700, Email: