Privacy Policy

General Statement

This privacy policy sets out how the Commission for Aviation Regulation (CAR) uses and protects any information that you give us when you use this website.

The CAR respects your right to privacy and is committed to ensuring that your privacy is protected. Where we seek information from you on this website (e.g. via the complaint forms), you can be assured it will only be used in accordance with this privacy statement.

The CAR may occasionally update its privacy policy, therefore it is recommended that you view this page from time to time to familiarise yourself with any changes.

What We Collect

As you know, each time you visit a website two general levels of information about your visit can be retained. The first level comprises of statistical and other analytical information, collected on an aggregate and non-individual specific basis. The second is information which is personal or particular to you - which you knowingly choose to provide.

Collection and Use of Personal Information

Through this website you will have an opportunity to send us personal information or information which is personal to you, e.g. via the 'Complaint Forms' or the 'Contact Us' facility. By choosing to complete any of these, you will be providing us with some level of information relating to you. We assure you this information will only be used by us for the purposes for which it was provided by you. We will not share any information provided by you with any third party unless required to do so by law or for any other purpose for which we have a legal obligation.

The Commission for Aviation Regulation is a data controller (as defined in the Data Protection Acts 1988-2003) and is subject to the requirements set out in the act(s). We will process your personal data in accordance with the DPA and our Privacy Policy.

Collection and Use of Non-Personal Information 

The statistical and analytical information provides general and non-individually-specific data about the number of people who visit this website i.e. the pages visited and the websites viewed immediately before visiting this site. This information helps us monitor traffic on our website so that we can effectively manage capacity and efficiency. It also helps us to understand which parts of this site are most popular and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the site.


We are committed to ensuring that the information which you provide to us is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and other procedures to safeguard the information we receive online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your hard drive. Many web browsers are configured to automatically accept cookies and they allow web applications to respond to you as an individual i.e. the web application can tailor its operations to your needs, likes and dislikes by gathering information about your preferences.

We use cookies to collect the following types of technical information in order to evaluate our website:

  • The IP address*1 of the visitor’s web server
  • The top-level domain-name used (for example .ie, .com, .org, .net)
  • The pages visited on the site website, i.e. URL’s*2 visited
  • The previous website address from which the visitor reached us, including any search terms used
  • Clickstream data which shows the traffic of visitors around this website (for example, pages accessed)

Links to Other Websites

Our website may contain links to other websites of interest. However we have no control over these other websites therefore we cannot be responsible for the protection and privacy of any information which you provide whilst using these links. The sites to which these links lead are not governed by this privacy statement. You are advised to exercise caution and refer to the privacy statements applicable to the website in question.

Updating Your Information

If you believe that any information we are holding about you in incorrect or incomplete, please email us at as soon as possible. We will promptly make corrections.


*1 An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

*2 A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web.

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© 2017 Commission for Aviation Regulation
  • 3rd Floor Alexandra House Earlsfort Terrace Dublin 2 D02 W773
  • Phone: +353-(0) 1-6611700, Fax: +353-(0) 1-6611269, Email: