Q4 2016 Quality of Service Monitoring

(23 Jan 2017)

The Commission has published the results of quality of service monitoring of Dublin Airport for Q4 2016. The report summarises the results, with data reported for security queue times, baggage handling facilities, as well as passenger survey results. There were two breaches. On 1 and 2 October 2016 security queues exceeded 30 minutes in Terminal 1.

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