Monday, 3 December 2018: The claims process for Heffernan's Shipping and Tourist Agency Limited trading as Heffernan's Travel and Easy Travel has now closed. The Commission is actively processing all received claims to be completed in the coming weeks.
Customers are required to make a claim within 60 days of the date from which the tour operator or travel agent failed or was unable to meet their contractual obligations to the customers. Customers are encouraged to make claims promptly with such proof of loss as is available to them at that time. If the Commission requires further proof of loss it will request that from customers.
The Commission has published Dublin Airport’s consultation document on a proposed Capital Investment Programme (CIP) for the next price control period, which will commence in 2020 and last for at least four years.
The Commission for Aviation Regulation today, 7th November 2018, has announced the completion of the Autumn 2018 licensing round for Travel Agents and Tour Operators offering travel departing from Ireland
The Commission has published the results of quality of service monitoring of Dublin Airport for Q3 2018.
The Commission has published a quarterly update on the timeline for delivery of capital projects at Dublin Airport.
For information, please note that the following entity does not hold a licence with the Commission for Aviation Regulation: Novex Travel Limited (T/A GPS Travel ), 26 Eustace Street, Dublin 2.
Wednesday, 03 October 2018: Heffernan’s Shipping & Tourist Agency Ltd, trading as Heffernan’s Travel and Easy Travel, is unable to fulfil its obligations to its customers and the Commission for Aviation Regulation has withdrawn its travel agent licence. The Commission operates a consumer protection scheme and, if you find you are out of pocket, you may be covered by this scheme. We are currently consulting with the travel agency to see how many passengers are affected.
The Commission has published a decision and summary of the decision on the mechanisms that we will implement to improve passenger engagement in decisions we make in relation to Dublin Airport.
The Commission has published its Decision on the coordination parameters for the Summer 2019 Season at Dublin Airport.