Regulatory Reporting


For the regulatory reporting categories please click on the following links:

DAA Quality of Service Reports

2014 Determination Price Statements and Compliance for Dublin Airport

DAA Regulated Entity Accounts


DAA Quality of Service Reports

The Determination on airport charges 2015 – 2019, CP2/2014, results in a direct link between the price cap on airport charges at Dublin Airport and the quality of service delivered by the airport by the inclusion of a quality of service term in the price cap. If Dublin Airport fails to meet the targets set out in the Determination, the price cap will be reduced by a specified amount. For further information on the quality of service targets and penalties see Chapter 9 of the 2014 Determination

Click here to see the Quality of Service Reports of Dublin Airport since 2010.


Q4 2016 - Quality of Service Compliance at Dublin Airport

This report evaluates the compliance in Q4 2016 of the performance of Dublin Airport for twelve categories of quality of service in relation to the minimum standards set by the Commission in the 2014 Determination and the corresponding price cap revenue at risk for underperformance.

Dublin Airport did not meet all targets in Q4 2016, on 1 and 2 October the security queue in Terminal 1 exceeded 30 minutes (reaching 32 and 37 minutes, respectively). There will be a reduction in the 2016 price cap of 0.1% based on these results.




The reports in the table below present the results from the quality of service monitoring scheme at Dublin Airport since 2010.

Year Quality of Service Reports
2016 Q1, Q2, Q3, Q4
2015 Q1, Q2, Q3, Q4
2014 Q1, Q2, Q3, Q4
2013 Q1, Q2, Q3, Q4
2012 Q1, Q2, Q3, Q4
2011 Q1, Q2, Q3, Q4
2010 Jan-May , June-Sept , Q4


2014 Determination Price Statements and Compliance for Dublin Airport

Here we give notice of the provisional price cap for the following year, and confirm that Dublin Airport complied with the price cap of the previous year:

CN4/2015 Statement of 2016 Price Cap and Compliance with 2014 Price Cap

CN3/2016 Statment of provisional 2017 Price Cap and compliance with 2015 Price Cap

Excel Workbook showing calculation of provisional 2017 Price Cap

Prior to 2011, the Commission provided a seperate compliance report every year except in years where there was a full Determination.

DAA Annual Compliance  Reports CP4/2011, CP1/2011, CP7/2008, CP10/2007, CP11/2006, CP10/2004, CP2/2003, CP6/2002


DAA Regulated Entity Accounts

The DAA provides every year regulated entity accounts. Starting from 2011, regulated entity accounts will also include compliance reports.

DAA regulated entity accounts                    20152014201320122011, 2010, 2009, 2008, 2007                                                               


Sign up for email alerts

View the European Commission campaign on passenger rights here 



Search - Use spaces to separate your keywords
© 2017 Commission for Aviation Regulation
  • 3rd Floor Alexandra House Earlsfort Terrace Dublin 2 D02 W773
  • Phone: +353-(0) 1-6611700, Fax: +353-(0) 1-6611269, Email: