DAA Quality of Service Reports
The Final Determination on airport charges 2010 – 2014, CP4/2009, created a direct link between the price cap on airport charges at Dublin Airport and the quality of service delivered by the DAA by the inclusion of a quality of service term in the price cap. If the DAA fails to meet the targets set out in the Determination, the price cap will be reduced by a specified amount. For further information on the quality of service targets and penalties see Chapter 4 of CP4/2009.
The reports in the table below present the results from the quality of service monitoring scheme at Dublin Airport.
| Year | Quality of Service Reports |
|---|
| 2013 | Q1, Q2, Q3, Q4 |
| 2012 | Q1, Q2, Q3, Q4 |
| 2011 | Q1, Q2, Q3, Q4 |
| 2010 | Jan-May , June-Sept , Q4 |
DAA Regulated Entity Accounts
The DAA provides every year regulated entity accounts. Starting from 2011, regulated entity accounts will also include compliance reports.
Prior to 2011, the Commission provided a seperate compliance report every year except in years where there was a full Determination.