Q3 2018 Quality of Service Report of Dublin Airport

(02 Nov 2018)

The Commission has published the results of quality of service monitoring of Dublin Airport for Q3 2018. 

The report summarises the results, with data reported for security queue times, baggage handling facilities, as well as passenger survey results.

There was one breach in Q3 2018, on 29 September, the security queue in Terminal 1 exceeded 30 minutes. There will be a reduction in the 2018 price cap of 0.05% based on these results. All other targets were achieved.

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