Passenger Advisory Group and Guidelines for Passenger Engagement

(27 Sep 2018)

The Commission has published a decision and summary of the decision on the mechanisms that we will implement to improve passenger engagement in decisions we make in relation to Dublin Airport. First, we will establish a Passenger Advisory Group (the PAG) which will give passenger representatives direct input to inform these decisions. Second, we are issuing guidelines to assist stakeholders who wish to submit evidence based on passenger engagement to us, to ensure that it is of good quality. Third, we aim to better inform passengers by publishing summaries of relevant documents, or sections of documents, in a more accessible format.

This decision follows our consultation paper CP16/2017. We received submissions from Aer Lingus, Dublin Airport and Ryanair. All submissions are published alongside this decision in this page

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