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Flight Cancellations/Delays

If your query or complaint pertains to flight cancellations, long flight delays, downgrading or denied boarding you should complete the online complaint form on our consumer information website


If you would like to request assistance in accessing any of the services or information provided by the Commission for Aviation Regulation, please email or alternatively telephone 01 6611700 and ask to speak with the Access Officer.


If your query is media-related please contact our PR company: Carr Communications, on 01 772 8938 or via email at

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© 2018 Commission for Aviation Regulation
  • 3rd Floor Alexandra House Earlsfort Terrace Dublin 2 D02 W773
  • Phone: +353-(0) 1-6611700, Fax: +353-(0) 1-6611269, Email: